Every transfer runs in a Mercedes with a professional driver at the wheel. The question worth answering is not which badge is on the bonnet: it is whether your luggage, your skis and your family all travel in one car.
We do not run a catalogue. We run the two sizes that cover an airport transfer: the seven-seat minivan for families and small groups, the minibus for everyone else.
The car that does almost every run on this site. Three rows of seats, a boot that swallows a family's worth of luggage, and enough head height that nobody arrives folded in half after two hours of motorway and mountain road.
When the group outgrows the minivan. Standing height inside, a separate luggage compartment instead of a boot, and room for the kind of load that a ski group or a cruise party actually turns up with.
Tell us how many of you there are and where you are going: we reply with one all-inclusive figure, the same way we do for every other transfer.
Every transfer company publishes a seat count and a case count as if they were independent. They are not: the third row of a minivan sits where the suitcases would go. So here is how we actually decide.
The request form asks for suitcases, hand luggage and ski bags separately, because they take up very different amounts of room.
Six passengers with two cabin bags travel in the minivan. Six passengers with six large cases and skis do not, so we send the minibus instead.
Within 1 to 7 passengers the published figure is the figure, whichever of the two we end up sending.
Golf bags, pushchairs, wheelchairs, a dog in a carrier: tell us in the form and we plan for it rather than discover it at arrivals.
Up to 7 large suitcases when the car is not full of passengers. With all 7 seats taken the boot holds fewer, which is why the request form asks how many bags you are carrying: we would rather send a bigger vehicle than leave a case on the pavement.
We move you to a Mercedes Sprinter, or to two vehicles travelling together, whichever works out better for your group. Larger groups are quoted individually rather than from the fixed price list, so tell us the numbers and we come back with one all-inclusive figure.
Separately from the transfer. Tell us how many pieces when you book and the price you receive already covers them, with nothing added on the day.
Winter tyres from November through April and chains on board, which is what the law on the mountain passes requires. The drivers who run Cortina and Val Gardena do it every week of the season, not once a year.
Yes, on request, at €30 per seat. Tell us the ages of the children when you send the request: the seat that is right for a three-year-old is the wrong one for a seven-year-old, and availability is checked before we confirm.
The published price covers 1 to 7 passengers in the same vehicle: two people and six people going to Cortina pay the same. Above that the vehicle changes and so does the quote.
Give us the group, the bags and the date, and a real person comes back with one all-inclusive price and the vehicle that fits it.